Insurance Documentation
Document Everything Before It Is Gone
Professional 3D documentation for pre-loss protection, insurance claims, and restoration projects. LiDAR-accurate scans that capture every room, every possession, and every measurement.
2,200
Structures destroyed in the Lahaina fire
$4B+
Settlement fund for wildfire claims
4x
Faster claims with 3D documentation
$500
Starting price for home documentation
Why Document Now
Insurance for Your Insurance
After Lahaina, every Maui homeowner understands the risk. A 3D scan documents everything visible in your home — floor to ceiling, every room, every possession — creating irrefutable evidence for any future claim.
Pre-Loss Documentation
A time-stamped 3D scan captures the complete state of your property. If you ever file a claim for fire, flood, hurricane, or theft, this documentation proves exactly what was there — and what it was worth.
Faster Claims Settlement
Insurance companies settle faster when claims include comprehensive 3D documentation. Our LiDAR-accurate scans include measurements, floor plans, and visual evidence that reduce back-and-forth with adjusters.
Restoration Contractor Ready
Our TruePlan add-on creates Xactimate-ready floor plans that restoration contractors import directly for insurance billing. Contractors can bill insurance using FEE SCAN3D and FEE SKETCH line items.
Pricing
Documentation Packages
A one-time investment that could save you tens of thousands on a future claim.
Standard Home
$500
Under 2,000 sq ft
- Full 3D scan of all rooms
- Contents documentation
- Time-stamped cloud archive
- Measurement tools enabled
- Shareable with your insurer
Most Popular
Large Home
$800
2,000 – 4,000 sq ft
- Full 3D LiDAR scan of all rooms
- Contents documentation
- Schematic floor plan included
- Time-stamped cloud archive
- Measurement tools enabled
- Annual refresh available ($400/yr)
Premium / Commercial
$1,200
4,000+ sq ft or commercial properties
- Full 3D LiDAR scan of all spaces
- Schematic floor plan included
- E57 point cloud export
- Time-stamped cloud archive
- TruePlan for Xactimate available
- Annual refresh available ($800/yr)
Do Not Wait Until It Is Too Late
2,200 Lahaina families lost everything without documentation. A one-time $500-$1,200 investment creates a complete visual record of your property and possessions — the difference between a $50,000 settlement and a $200,000 settlement.
FAQ
Common Questions
My insurance covers everything — why do I need this?
Insurance covers replacement value — but only what you can prove you had. A 3D scan documents every room, every possession visible, creating irrefutable evidence for your claim. The difference between what you can prove and what you actually lost is often tens of thousands of dollars.
Can I just take photos instead?
Photos capture what you choose to photograph. A 3D scan captures everything — floor to ceiling, every wall, every shelf. And it includes precise measurements. Adjusters and courts treat comprehensive 3D documentation as significantly more credible than selective photographs.
What is TruePlan for Xactimate?
TruePlan converts our 3D scan into Xactimate-ready floor plans (SKX files). Restoration contractors import these directly into Xactimate — the software used for 80% of property insurance claims in the U.S. This eliminates manual measuring and speeds up the claims process significantly.
How often should I update the documentation?
We recommend an annual refresh to capture renovations, new purchases, and changes to your property. Annual refresh pricing starts at $400 for residential and $800 for commercial properties.
Are you a restoration contractor?
We offer wholesale TruePlan scanning for restoration companies. You can bill insurance directly using Xactimate line items FEE SCAN3D and FEE SKETCH — the scan essentially pays for itself. Contact us for contractor partnership pricing.
Schedule Your Documentation
Book Your Property Scan
Select your documentation package and pick a convenient time. We will confirm your appointment within 24 hours.
Sources & Citations
The statistics on this page come from the following sources:
- 2,2002,200 structures destroyed in the Lahaina wildfire
Source: FEMA and Maui County Emergency Management Agency, Lahaina wildfire damage assessment (August 2023) - $4B+$4B+ settlement fund for wildfire claims
Source: Hawaiian Electric / State of Hawaii wildfire settlement agreement (2024) - 4x4x faster claims processing with 3D documentation
Source: Matterport / Xactware, "Insurance Claims Processing with 3D Capture" - 80%80% of property insurance claims in the U.S. use Xactimate
Source: Verisk / Xactware, Xactimate market share data
Photos vs. 3D Documentation for Insurance Claims
| Capability | Photos + Receipts | 3D LiDAR Documentation |
|---|---|---|
| Coverage | Selective -- what you remember to photograph | Comprehensive -- every visible surface |
| Measurements | None -- requires manual measurement | LiDAR-accurate within 1% |
| Floor Plans | Not included | Schematic or Xactimate-ready (SKX) |
| Time-Stamped Record | EXIF dates (easily questioned) | Platform-verified timestamps |
| Adjuster Credibility | Moderate -- selective angles | High -- complete 3D environment |
| Xactimate Integration | None -- manual data entry | Direct TruePlan SKX import |
| Claim Settlement Speed | Weeks to months of back-and-forth | Up to 4x faster processing |
Frequently Asked Questions
Common questions about virtual tours for insurance documentation.
Why do I need a virtual tour for insurance documentation?
Insurance covers replacement value, but only what you can prove you had. After the 2023 Lahaina wildfire, thousands of families discovered that photos and receipts were not enough to document the full contents of their homes. A 3D scan captures every room, every visible possession, floor to ceiling -- creating comprehensive, time-stamped evidence that dramatically strengthens any future claim.
What does the documentation package include?
Every package includes a full 3D scan of all rooms, contents documentation, time-stamped cloud archiving, and measurement tools. The Large Home package adds a schematic floor plan. The Premium package adds E57 point cloud exports and TruePlan Xactimate-ready floor plans for insurance professionals.
How detailed and accurate are the scans?
We use the Matterport Pro3 with LiDAR technology, which captures measurements accurate to within 1% tolerance. The scan records every visible surface in each room -- walls, floors, ceilings, fixtures, furniture, and possessions. The resulting 3D model is navigable, measurable, and provides a complete visual record.
Is 3D documentation accepted by insurance companies?
Yes. Matterport 3D documentation is widely accepted by insurance carriers and has been used successfully in claims proceedings. The TruePlan add-on creates Xactimate-ready floor plans (SKX format), which import directly into Xactimate -- the estimation software used for approximately 80% of property insurance claims in the United States.
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